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E-commerce WEBSITE

client:

Qi Teas Uk 

INDUSTRY:

RETAIL & WHOLESALE – food and beverage

Brief in brief

Client Location – Goudhurst, Kent. UK

  • New website
  • E-Shop
  • Modernisation
  • Focus on ease of consumer functionality
  • Ease of maintenance for staff

Categories

  • Web Design
  • Advisory
  • Staff Training
  • Full Social Media Marketing Management
  • Blogging
  • GDPR Assistance
  • High level SEO
  • VA – E-Shop product catalogue upload

User Experience Research

It is an integral part of our research when we are redesigning a website to have a member of our team go over the existing website(s) with no prior information whatsoever, they then make extensive notes on their findings. We then conduct competitor research and combine this with our client brief prior to drawing up a full proposed site map.

Qi Teas was no exception to this format. The age of the previous site, with a lack of modernisation was not showing the brand at its full potential.

Brand Consistency

Qi Teas is a fairtrade China tea company. The incredible aspects to their sustainability and ethics was not apparent enough to the consumer on their previous website. This became the main USP as this project evolved.

Focus on ease of use for staff

Because the E Commerce platform chosen as the best fir for Qi Teas needs was brand new, it worked entirely differently to the previously integrated stock management system, an additional 30 days support was added into the clients quote post their scheduled on site training sessions. This allowed them to have priority service, 7 days a week for 30 days should they need any assistance at all with troubleshooting or tech support.

LET’S CREATE SOMETHING EXCEPTIONAL TOGETHER!

Not in the mood to talk? Ping us a whatsapp to get started!

07912 760044

Rockpool Creative, Rockpool Client, Collaborative Agency, Digital Marketing Agency, Collaborative Marketing Agency South East, Digital Marketing Kent, Digital Marketing South East, Logo Design South East, Logo Design Kent, New Website South East, New Website Kent, Website Design, E-commerce, E-shop, Showcase Website, Advisory, Full Branding and Print
Rockpool Creative, Rockpool Client, Collaborative Agency, Digital Marketing Agency, Collaborative Marketing Agency South East, Digital Marketing Kent, Digital Marketing South East, Logo Design South East, Logo Design Kent, New Website South East, New Website Kent, Website Design, E-commerce, E-shop, Showcase Website, Advisory, Full Branding and Print
Rockpool Creative, Rockpool Client, Collaborative Agency, Digital Marketing Agency, Collaborative Marketing Agency South East, Digital Marketing Kent, Digital Marketing South East, Logo Design South East, Logo Design Kent, New Website South East, New Website Kent, Website Design, E-commerce, E-shop, Showcase Website, Advisory, Full Branding and Print

The Process

Client OBJECTIVES

  • Make the website more user friendly
  • Gain more wholesale enquiries and increase sales
  • Make website fully responsive
  • Overall shopping experience must be more linear
  • Modernisation

Full Platform Research

Working out which platform would work best for the companies and why

 

  • Brand Integrity
  • Cost
  • Functionality
  • Ease of use
  • Industry Specific

Staff Training

Full handover and training to office staff

Added Extras

Client requested additional help with full GDPR and customer data handling implementation and training

MORE PROJECTS

rockpool creative, marketing agency, kent, marketing agency east sussex, Rockpool portfolio, website design, e-commerce, web shop, website build, social media marketing Wise owl cider, local cider, cider kent, cider south east, award winning cider